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2/25/2003

Windows 2000::Exchange 2000::Restoring mailbox items


It stinks to restore a single item or single mailbox. Basically, setup a parallel environment and restore the entire server
The following details the process.
Recovering a single Exchange mail item


Document from Live System:

a.  Exchange 2000 organization name

b.  Name of the administrative group

c.  Name of the storage group

d.  The logical database name

e.  The LegacyExchangeDN value for the admin group object


Summary:


  • Setup the Recovery Server-Install Base Server

  • Setup Forest and run ForestPrep

  • Install Exchange System Management Tools

  • Create Admin Group

  • Install Messaging and Collaboration Services

  • Install Exchange Service Pack

  • Configure Storage Group and Database Names

  • Restore database

  • Connect Mailbox to AD Account

  • Export mailbox items

  • Import mailbox items to the production server


Setup the Recovery Server-Windows 2000 standalone server



  1. Same software versions must be used to build the recovery server.

  2. Set DNS server setting to itself.

  3. NNTP and SMTP must be installed for MS Exchange


Setup Forest and run ForestPrep


Run the Dcpromo promote the server to DC.

The name of the forest doesn't matter.

Might be prompted to install DNS.

Create Forest

  1. Start Menu > Run

  2. Dcpromo

  3. Click Next

  4. Select Domain Controller for a new domain
    and click Next

  5. Select Create a new domain tree and
    click Next

  6. Select Create a new forest of domain trees
    and click Next

  7. Type RECOVER.COM (for example) in Full
    DNS name box and click Next

  8. Click Next on NetBIOS domain screen

  9. Accept defaults, click Next

  10. Accept the default, click Next

  11. Click Ok to DNS information message

  12. Select Yes, Install and configure DNS, click Next

  13. Select Permissions compatible only with
    Windows 2000 servers    , click Next

  14. On Administrator password screen type password, confirm again, click Next

  15. Click Next on Active Directory
    Installation summary page

  16. When Installation is complete click Finish
    and Restart Now


Run ForestPrep:
If the LegacyExchangeDN is different than the default First Administrative Group
you must alter the LegacyExchangeDN on your recovery server.  You can do this only after the
schema has been extended for Exchange.


  1. Log onto the recovery server as an Administrator

  2. Start menu > Run, browse to CD-Rom, select setup.exe From
    Exch2000\Setup\I386 directory and click Ok

  3. After Install path type /Forestprep and click Okxxx



  1. Welcome screen, click Next

  2. Agreeto license agreement, click Next

  3. Enter the 25-digit Product ID, clickNext

  4. Verify Forestprep will be selected, click Next

  5. Install path must be the same as the production Exchange server. The default directory
    is c:\program files\exchsrvr Select "Create a New Exchange Organization" > click Next.

  6. Type in the Exchange 2000 organization name click Next

  7. Leave the default Administrator account, click Next, After ForestPrep completes click
    finish.



Install MS Exchange System Management Tools



DO NOT install Microsoft Exchange Messaging and Collaboration services at this time. 
Make sure that you install the management tools into the same drive and path
name as the production server.
1. Start menu > Run, browse to the CD-Rom, select setup.exe
from Exch2000\Setup\I386 directory

2.On the Welcome screen, click next

3.Agree to End User License Agreement and click Next

4.Enter the 25-digit Product ID. Click Next

5.Under the Action Column in Component Selection window, select the following
options and click Next:

·        
-Microsoft Exchange 2000
        
Install-  Microsoft Exchange System Management Tools

6.Click Next on summary page

7.After Setup is done click Next

8.If prompted to reboot, choose Yes.

Create Admin Group



  1. Log in to the recovery domain as Administrator

  2. Start menu > Programs > Microsoft > Exchange,
    click System Manager

  3. Right Click Administrative Groups Choose New > Administrative
    Group

  4. Type in the name of the Administrative group exactly as it appears on the production
    server and click Ok

  5. Close Exchange System Manager



Install Messaging and Collaboration Services



  1. Start menu > Run, browse to the CD-Rom and select setup.exe
    From Exch2000\Setup\I386 and click Ok

  2. Click Next on Welcome screen

  3. Under the Action Column in the Component Selection window select the following options and click Next:


        
-Microsoft Exchange 2000
        
Exchange Messaging and Collaboration Services

  1. Agree to licensing agreement, click Next

  2. On the Exchange Summary page click Next

  3. After Setup is complete click Finish



Install MS Exchange Service Pack



  1. Start menu > Run, browse to the CD-Rom and select setup.exe
    From Exch2000\SP2\Setup\I386 and click Ok

  2. Click Next at the Welcome Screen

  3. Verify Update is
    displayed in the Action menu.

  4. - Microsoft Exchange 2000

    - Microsoft Exchange Messaging and Collaboration

    Update- Microsoft Exchange System Management Tools

  5. Click Next

  6. Click Next on summary page to start the installation process

  7. When done, hit Finish

  8. Click Yes if asked to
    reboot the machine



Configure Storage Group and Database Names



  1. Log in to the recovery domain as Administrator

  2. Start menu > Programs > Microsoft Exchange,click System Manager

  3. Highlight Name

  4. click, select Properties

  5. In Administrative Views Check:

    ·        
    Display routing groups

    ·        
    Display administrative groups

  6. Click Ok and Ok

  7. Expand Administrative Groups, Administrative Group, Servers, the
    Recovery     Server,and First Storage Group

  8. click Mailbox store, select rename

  9. Type the name exactly as it appears on the production server and press Return


If restoring a database located in a different Storage group than the default
First Storage Group or the First Storage Group name has been
changed, you must rename the Storage Group also.  To rename the Storage
Group, Repeat steps 7-8 (clicking on the storage group, not the store.)

Restore the Database


From the recovery server



  1. Verify the Exchange services are running:


    ·        
    Microsoft Exchange System Attendant

    ·        
    Microsoft Exchange Information Store

    ·        
    Microsoft Exchange MTA Stacks

  2. Start System Manager

  3. Expand Administrator Groups 

  4. Expand the Administrative Group, Servers,Recovery Server
    and the Storage Group where the database is located

  5. click on the database, and choose Dismount store.

  6. Select yes to continue.  The dismount process may take a few minutes

  7. Select properties of the Information Store on the Database tab,
    click This database can be overwritten by a restore


From the backup server



  1. Open Veritas

  2. Select the Restore Selections Tab

  3. Browse to find the production server, Expand the Storage Group to restore

  4. Select the Media Set to restore.  (Click properties to view the backup date and type)

  5. Click Select and Save Selection, type a name for the restore selection

  6. Click Job Definitions Tab and right click, click new and restore job

  7. Under Job name type a name for the restore

  8. Click Selections tab and under selection list names browse to find the selection
    name created in step 7

  9. Select the Redirection tab, check Exchange database sets and type the name of the
    recovery server.

  10. Select the Exchange tab and uncheck all checkboxes under Exchange v5.0, v5.5

  11. Uncheck the No Loss Restore (do not delete existing log files) Option

  12. Click Run Now

  13. To view the progress of the restore Click Job Monitor Tab


Connect Mailbox to Active Directory Account


After the database has been restored, it will automatically be mounted.   Mailboxes will not have an
Active Directory account associated with them.
Create Recovery Account

  1. Start menu > Programs > Microsoft Exchange > Active Directory Users and Computers

  2. Actions > New > select User

  3. Follow the new user wizard (First name and user logon name are the only required names)

  4. Uncheck the option to create an Exchange mailbox for the user

  5. Click Next and then Finish

  6. Close Active Directory Users and Computers


Connect Mailbox to Recovery Account

  1. Open Exchange System Manager

  2. Expand the Administrator Groups

  3. Expand the Administrative Group, Servers, Recovery Server
    and Storage Group

  4. Expand Mailbox Store

  5. click Mailboxes, Select Run Cleanup Agent

  6. Locate the mailbox that you wish to restore data from (with Red X)

  7. Right Click and Select Reconnect

  8. select the recovery account created previously. Click Ok

  9. Click Ok twice


Export mailbox items from the Recovery server


Create a new Outlook profile and export mail items to a .PST file.
Export the Mail Items

  1. Open Outlook against the recovery mail server

  2. Click Import and Export from the File Menu

  3. Follow the Wizard and select Export to a File , clickNext

  4. SelectPersonal Folder File (.pst) and clickNext

  5. Highlight the top level folder

  6. Select Include subfolders

  7. Click Next

  8. The default .PST location is C:\Documents and Settings\%username%\
    Local Settings\Application Data\Microsoft\Outlook

  9. Enter file location then click Ok

  10. Leave the default Options which should be Replace duplicates with items
    exported     and click Finish

  11. Click Ok to summary page and be sure not to change any of the encryption or
    passwordsettings

  12. Click Exit from the
    File menu to exit Outlook


Import mailbox items to the production server


  • Gain access to the users mailbox & create mail profile

  • Import the Mail Items

    1. Open Outlook on production system

    2. Click Import and Export off File Menu

    3. Follow the Wizard and select Import from another program or file and click Next

    4. Select Personal Folder File (.pst) and click Next

    5. The default location is
      C:\Documents and Settings\%username%\Local Settings\Application
      Data\Microsoft\Outlook

    6. Input file location and click Ok

    7. Change the options to Do not import duplicates and click Next

    8. Leave the default items selected and verify that the items are being imported into the users Mailbox

    9. Click Finish




    DONE!
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