Research::VOIP::Cisco IP Phone User Training
Useful hits in my search on this topic -
http://www.voiptrainer.com/ Video/DVD (pay) - wouldn't be customized.
http://www.ciptug.org/ User group (pay)
http://voip.concordia.ca/help/refmaterials/ A university's project site.
http://www.cisco.com/warp/public/779/largeent/avvid/products/7960/index_1020.htm Pretty cool demo/tutorial free at Cisco.
http://www.cisco.com/warp/public/cc/pd/unco/un/vodpr/Cisco video on demand for Unity - too bad they don't have these for Call Manager for admin audience and IP phones for user audience.
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